International Student and Scholar Services (ISSS) is committed to providing services for students, staff, and the campus community by fostering awareness and appreciation of the rich diversity on campus.

ISSS offers intercultural trainings to help students, faculty, and staff learn how to contribute to the creation of a more culturally inclusive university environment. Our trainings are designed to help the campus community gain a foundation in cultural competence so that they can better engage with and meet the needs of students and peers from diverse cultural backgrounds. The ISSS intercultural team can provide trainings based on your specific needs. The first step in our collaboration is that we ask you fill out this intake form.

Upon review of the form we will contact you to setup an in-person meeting to discuss the training outline.

Tuesday, December 5th, 9:00am-12:00pm
Register here

Existing Module Offerings


& Mindfulness

Stumbling Blocks
in Intercultural Communication



Exploring Communication Styles

Names & Common

in the Workplace

Stages of




Module Descriptions

Communicating Across Languages

February 2018
Participants will undergo a language learning simulation that will help them discover new skills for speaking and listening across different languages.

Developing Empathy & Mindfulness

Participants will encounter a hands-on exercise that utilizes a model for systematically and strategically approaching cultural learning.

Stumbling Blocks in Intercultural Communication

Participants will identify and evaluate habits, mindsets, and perspectives that serve as barriers, also known as “stumbling blocks,” to effective intercultural communication and will leave the workshop with practical tips for overcoming them.

Fundamental Intercultural Concepts

Participants will be provided with an overview of basic concepts related to cross-cultural understanding and intercultural communication, including what culture is, as well as how cultural values shape our personal perspectives and the ways in which we interact with others.

International Student Perspectives

Join us for a student led presentation about culture followed by a discussion. This is the perfect opportunity for participants to get to know our students better and to listen to individual student stories. This module can also be offered in panel format.

EXPloring communication styles

Participants will learn how culture can affect communication, and explore a variety of communication style differences.

Pronouncing Names & Common Greetings

Participants will learn how names are structured in some common languages and improve their pronunciation of some of the most common names on our campus.

Cultural Considerations in the Workplace

Participants will apply intercultural communication theories to workplace interactions, with an emphasis on workshopping issues in your specific context.

Stages of Intercultural Development

Participants will learn how to identify and address varying levels of intercultural understanding among peers. They will also reflect on their own place on the spectrum of intercultural awareness and discover ways to adopt a more culturally sensitive mindset.

International Student Resources

Participants will look at the international student as a whole person, identify a variety of their needs, and offer resources and references you can share with international students.

Overview of ISSS

Participants will receive a basic overview of ISSS programs and services to gain a better understanding of the ways in which our office can serve as a resource for their international students.

International Student Demographics

Participants will receive an explanation of trends in international student enrollment at the University of Illinois.

Past Collaborations

  • Career Services
  • College of Liberal Arts and Sciences
  • Illinois Leadership Center
  • New Student Programs
  • University Housing
  • University Library
  • iSchool
  • Office of Inclusion and Intercultural Relations (OIIR)
  • Center for Innovation in Teaching and Learning (CITL)
  • Graduate College

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