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Scheduling an appointment

We are committed to providing high-quality advising services to our international students, faculty, staff, and scholars.

Consult ISSS first

Sometimes you will obtain information from friends, family, and various websites. Although this may be convenient, it is possible that the information may not apply to your specific situation. Please contact ISSS first for all immigration concerns and questions.


To schedule an in-person or virtual appointment with a student advisor:

  • Call 217.333.1303, ext. 1
  • Stop by the Student branch in-person: 432 Student Services Building (610 E. John St. Champaign)

What are the appointment times for students?

Appointments are scheduled for 30 minutes and are available Monday to Friday* at the following times:

  • Mornings: 10:00 am to 12:00 pm (last appointment begins at 11:30 am)
  • Afternoons (except Wednesdays): 1:30 pm to 4:00 pm (last appointment begins at 3:30 pm)

* No appointments or calls will be taken after noon on Wednesdays.

Important Notes
  • Phone or Zoom appointments are available and must be scheduled by calling 217.333.1303, ext. 1.
  • Advising appointments are also available for spouses and families of international students regarding immigration, cultural, social, and educational needs. When scheduling an appointment, please indicate this as the reason for the appointment.
Response Team

A walk-in advisor is available during the following times* for emergencies and time-sensitive situations without a scheduled appointment:

  • 9:00 am - 12:00 noon
  • 1:00 pm - 4:00 pm

* No appointments or calls will be taken after noon on Wednesdays.

Advising Queue
  • The Advising Queue offers students the opportunity to meet with an ISSS advisor for about 5 minutes during Express Advising or Time Zone Advising, and ask questions or discuss concerns. Students can drop in at the times listed below - no appointment needed.
    • Express Advising is offered on Mondays and Fridays from 1:30 - 3:30 pm.
    • Extended Express Advising is offered on Thursdays from 7:00 - 9:00 pm to accommodate those students for whom it is more convenient to meet outside of normal business hours.
  • Students can access the Advising Queue system at the times indicated by visiting this link:
  • For the full schedule, please visit

Faculty, Staff and Scholars

To schedule an in-person or virtual appointment with a scholar advisor:

  • Call 217.333.1303, ext. 2 (recommended)
  • Visit the Scholar branch in-person: 327 International Studies Building (910 S. Fifth St. Champaign). Please note that in-person services are limited.